Mission
Help multi-branch organizations turn customer feedback into clear ownership and better decisions.
About
Asteyayet exists to make feedback operational
We build software for organizations that need to collect, manage, analyze, and act on customer feedback across branches.
Purpose
Why Asteyayet exists
We focus on operational feedback work—ownership, accountability, and decisions that hold across every branch.
Vision
A workplace where every location can capture experience signals and close the loop with accountability.
Values
What we prioritize
Principles that shape how we design Asteyayet—and how we talk about it.
Operational truth
Prefer real workflows and honest empty states over vanity metrics.
Branch reality
Design for organizations with many locations, roles, and permissions.
Clarity over spectacle
Communicate product capabilities without inventing customers or claims.
What we build
The feedback operations loop
Asteyayet connects collection, day-to-day work, analytics, and organization structure in one platform.
Explore platform01
Connect to signals
Forms, programs, QR/NFC channels, Telegram, APIs, and webhooks.
02
Manage the work
Inbox triage, routing, actions, and alerts with clear ownership.
03
Understand experience
CSAT, sentiment, branch comparison, and AI-led reporting.
04
Run the structure
Branches, people, permissions, profiles, and integrations.
Who we serve
Built for operational teams
Asteyayet supports the roles that keep multi-branch feedback work moving—from admins to analysts to integrators.
Org admins
Profile, billing, teams and roles, integrations, and organization-wide settings.
Branch & ops managers
Branches, people and permissions, collection channels, and inbox ownership.
CX & feedback analysts
Inbox, explorer, analytics, CSAT, reports, and intelligence workflows.
Integrators
API clients, webhooks, Telegram, digital platforms, and Asteyayet LLM settings.
Philosophy
Product philosophy
Asteyayet is a feedback operations platform—not a public review marketplace. The product centers collection, inbox work, analytics, branch management, and integrations that support enterprise teams.
- ✓Feedback- and branch-first—not a public review marketplace
- ✓Honest empty states over invented customers or vanity claims
- ✓Modules that mirror real enterprise workflows and roles
Get started
See Asteyayet in your organization
Open a workspace, explore the platform, or talk with us about multi-branch feedback operations.