Feedback collection
Create forms, run programs, and publish QR, NFC, and Telegram channels for capture.
- Forms & builders
- Programs / campaigns
- QR · NFC · public links
- Telegram bot collection
Customer Feedback
★★★★★
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Platform
Everything feedback operations needs in one workplace
Asteyayet connects collection, day-to-day management, customer experience analytics, branch structure, AI intelligence, integrations, and reporting.
Astayet Platform
Built for feedback operations
Designed for multi-branch organizations that need operational ownership—not a public review marketplace.
Feedback management
Work the inbox, manage actions and alerts, and keep routing and teams aligned.
- Inbox & explorer
- Actions & alerts
- Routing & workflows
- Teams & ownership
New
In Progress
Resolved
Resolved
Customer experience analytics
Track CSAT, service and category performance, and sentiment with clear evidence.
- CSAT analysis
- By service
- By category
- Sentiment views
92%
Branch management
Model units, people and permissions, branch profiles, channels, and activity.
- Structure & units
- People & access
- Branch profile
- Branch channels & activity
Main Branch
HQ · Live
AI-powered intelligence
Ground intelligence and reports in Asteyayet evidence with accountable LLM settings.
- Intelligence
- Analysis reports
- Knowledge & loop
- Asteyayet LLM settings
AI Insights
Integrations
Connect Telegram, API clients, webhooks, digital platforms, and LLM settings.
- Telegram
- API clients
- Webhooks
- Digital platform · LLM
Reporting and insights
Build reports, compare branches, and share operational insight with leaders and analysts.
- Feedback analytics
- Branch comparison
- Custom reports
- Invitation / engagement views
+38% MoM
See Asteyayet in action
Open the platform overview or start with your organization workspace.